Alexandria, VA -[January 20th, 2026] AchieveUnite, the partnering success, global advisory, education, and managed services firm, helps organizations strengthen channel strategies and improve partner ecosystem performance to drive measurable business outcomes. Today, the company announced the appointment of Frank Picarello to a senior leadership role supporting the expansion of its training portfolio and AI-forward managed services.
With more than 30 years of leadership experience, Picarello has built and scaled managed services, professional services, and channel-driven organizations across the technology industry. He has held senior executive roles, including CEO, COO, and Vice President, with leadership experience at companies such as IBM Global Services, NetApp, Nortel Networks, and other market-leading organizations.
A significant portion of Picarello’s career has been spent leading managed services providers (MSPs), including serving as Chief Operating Officer across multiple MSP organizations. This provider-side experience gives him a deep understanding of how MSPs operate, scale, and deliver outcomes for customers, and how vendors must align strategy, enablement, and services to effectively support MSP-led ecosystems.
In his role at AchieveUnite, Picarello will focus on three strategic priorities: advancing the growth and differentiation of the company’s training portfolio, establishing a results-aligned managed services model, and strengthening operational excellence to support scalable, sustainable growth.
“AchieveUnite’s purpose and approach immediately resonated with me,” said Picarello. “The industry is at an inflection point where strong channel programs must go beyond fulfillment. Relationships matter, trust matters, and outcomes matter. AchieveUnite understands this deeply and leads with clarity, confidence, and a strong commitment to customer success.”
As organizations move from AI experimentation toward measurable impact, AchieveUnite is expanding its services to help clients apply AI in ways that improve performance across partner programs, go-to-market strategies, and ecosystem operations.
Picarello’s role will directly support AchieveUnite’s AI Strategy and Enablement Center, the organizational home for the company’s AI-forward managed services. Through the Center, AchieveUnite helps organizations move from AI experimentation to production-ready execution by operationalizing AI across partner programs, workflows, and go-to-market motions—pairing strategy, enablement, and managed services into a single execution model designed to drive measurable outcomes.
“In practical terms, AI-forward managed services mean leading with AI for the benefit of the customer while shifting accountability for results to the service provider,” Picarello said. “AI is both an enabler and a capability. When paired with a managed services methodology, it creates recurring value that is focused on outcomes rather than effort.”
“The AI Strategy and Enablement Center exists to help organizations stop experimenting and start executing,” said Jessica Baker, Chief Innovation Officer at AchieveUnite. “Frank brings the operational rigor and managed services leadership needed to turn AI ambition into repeatable, measurable outcomes for partner ecosystems. This is about moving AI from promise to performance.”
With this expansion, AchieveUnite aims to deepen alignment with clients and partners by evolving from project-based engagements to long-term, results-driven relationships.
“Frank’s perspective and experience are a powerful addition to our team,” said Theresa Caragol, Founder and CEO of AchieveUnite. “He understands that trust, accountability, and outcomes are at the heart of successful partner ecosystems. I’m excited about the impact he’ll have as we grow our training business and help clients apply AI in practical, results-driven ways.”
Picarello officially joins AchieveUnite on January 16, 2026, and will work closely with clients, partners, and internal teams to advance the company’s training and AI-enabled managed services capabilities.
Learn more about AchieveUnite’s services
About AchieveUnite
AchieveUnite (www.achieveunite.com) is a global authority in partnering success, providing executive advisory services, proven frameworks, and proprietary training programs that help organizations build, manage, and scale high-performing partner ecosystems. Through its AI Strategy and Enablement Center, AchieveUnite helps organizations move from AI experimentation to execution by applying AI across partner programs, go-to-market models, and ecosystem workflows.
Media Contact:
Theresa Caragol
Founder & CEO, AchieveUnite
theresa@achieveunite.com